Rukovoditel Support Forum

Hey Sergey... where can I find the rID? I have multiple records on a sub-entity for a record.... when I export, I would like if it is possible to separate the the sub-entities and not be grouped together... I.e. Let's say I have 1 record with 1 sub-entity and that sub-entity has 3 records Record A.....

Hey guys, I have been trying all day to figure it out and am lost... i cannot figure it out at all!! I have an entity with multiple sub-entites.... each sub-entity has multiple records.... I created a template to export a report however I would like for the record to export as a single entity... Wha...

Ok, sounds great!!

Thank you Sergey!

Hey Sergey, I replaced the file but it still does the same thing... I now only created to notify when the field "Field Operation Manager" changes and still the Admin, Filed Manager and Investigator are still getting the SMS 2-3 times... See below attachment from the rule I created with the...

Hello, I activated Twilio as the SMS client and setup everything to notify users via SMS when they are assigned a new project and task. Everything works fine and the SMS is being sent however the administrators, case directors and field managers (users) receive 2 same SMS messages instead of 1... bu...

Hey Sergey,

Can we connect to an FTP server? Like file storage linking to dropbox however to be able to see the files live within rukovoditel? Either by FTP or Dropbox?

Thanks for your hard work on this project!!!

Hm, that is weird... I dont know why I didn't do it before.... I deleted the date of birth and age fields and recreated them.... now it works....

Thanks Sergey, it appears the fields might had a problem and just needed to recreate them.

Hey Sergey, Hope all is well man. In one of my entities I have added an option to add a person's date of birth and then another option to calculate the years in order to show the person's age automatically with the current date. These are the problems I am seeing. 1) No matter what date of birth I t...

Is it possible to create an entity to separate users?
For example have one entity for employees, one entity of clients, one for management etc?

Thanks,
Nick

Great!! You are the man Sergey!!!

Thanks!