Rukovoditel Support Forum

Hi Sergey, I am seeing the following error when running at automated action thats triggered from an automatic status or after a record update. Both options produce the same error. Database Error: 1054 - Unknown column 'TEST999' in 'where clause' Query: select e.* from app_entity_33 e where (e.id>0 )...

There is an option in the Export Template settings to add a Header & Footer section to the report.
Cheers,
Damien

Sergey we ran into one issue after installing the patch. I had a report on multiple users Dashboards and they all got the same error message. I disabled the report and the error message stopped. The reports checks if the user has any outstanding RGA's (return good authorizations) processed in the pa...

Hi Sergey, we applied the update a few hours ago and so far there has not been any issues. I'll reply back tomorrow to let you know if anything changes.

Thanks for the support!

Damien

Sergey we've been noticing this as well. It started July 19th with random interruptions / slow downs. Then yesterday and today it has gotten quite bad. Our web developer was not able to identify any issues on their end (including AWS). They restarted the sql server but the slow downs are still happe...

You can use the fields export function to export the fields from one entity and import into another. Export fields export.png Import import fields.png To move the records you have a few options but I find the easiest for big moves is to export all the records and then import them back into the new e...

Got it! Thanks for the help Sergey.


Thx
Damien

Hi Sergey, I can pull the sub entity value using your example above. parent_item_id=e.id in a query . try to use Mysql-query field type https://www.rukovoditel.net/mysql-query.html The condition can be: parent_item_id=e.id order by id desc How can I pull a list type value from a sub-entity to the pa...

+1 this would be useful. Finally, you can go to email sending rules, and create a rule that sends the "Created By" user an email, containing whatever data you want it to contain. This way, you get a copy, as well as those selected in the users or users ajax field. (Your copy could even be...

Hey Brad have you seen any update on this? I'm running into the same problem using an automated task to create a new record in a sub-entity. If I create the record directly in the sub my email sending rules pick up the request and send the email. But if I use an automated task from the parent entity...