Rukovoditel Support Forum

Hello Sergey, I hope to find you well in this moment of tension. I need help with automated actions. I'm trying to create an automated action where, clicking on the button inserted in the "prazo [63]" entity will open the form to add a record in the "Financeiro [64]" entity. My c...

Dear Sergey, I would like to know if have any way to clone the "user group". For example, i have a group called "client" where all clients, by default, are members to access the system. I would need to create a "client 2" group where all the access rules would be the sa...

Hello! I'm getting dificulties to understand the "email sending rules" function. I'm trying to make a rule that will send the e-mail when the payment day was overdue, only to tasks that the "status" field was manually changed to "Overdue. This is my configuration: Capturar.J...

support wrote: ↑03 Dec 2021, 16:57

In my view it seems a little strange that the setting for sending the email before the date has to be +2 instead of -2.

No, it works correctly. Once we run cron we compare current date + days entered with selected field value. You can see tooltip under days field.

Perfect!

Thank you so much!

I setup the "email sending rules" to auto send an email for the client 2 days before the payment day. To send before date you have to use +2 (current dated+2 days) If you set -2 then it will be overdue dates. Dear Sergey, Thanks for the explanation! I will make the changes as directed. In...

marijan wrote: ↑02 Dec 2021, 23:08 Hello,

I made a same and for me it works.

Check if you set up Cron ..../cron/email_by_date.php to run every day

Hello, Marijan,

Thank you for your reply.

My cron is set to run once a day
Well, i'll do some new tests to see if it was something punctual.

I don't know if it's a bug or some configuration error, but... I setup the "email sending rules" to auto send an email for the client 2 days before the payment day. Capturar.JPG If I understand correctly and the settings are correct, taking into account that the payment date is 11/30/2021 ...

You can use Sergey's function rukovoditel_days_diff(start_date, end_date, exclude_days, include_last_day, include_holyday_calendar) in formula fields. Parameters are: - start_date: UNIX_TIMESTAMP - end_date: UNIX_TIMESTAMP - exclude_days: comma-separated string '1,2,7' - include_last_day: 0/1 or em...

Hi! I'm trying to create a field "process duration" that shows me how long a given task lasted, better explaining the difference in dates between [717] "protocol date" " and [938] "end date" . The point is, the end date , of course, will only be filled in when the...

Hi! I'm trying to create a field "process duration" that shows me how long a given task lasted, better explaining the difference in dates between [717] "protocol date" " and [938] "end date" . The point is, the end date , of course, will only be filled in when the ...