Rukovoditel Support Forum

support wrote: ↑12 May 2023, 17:31 Which browser do you use? Can you try in other browser?

Hello Sergey

The error happens in the original browser (safari).

When using another browser like Google Chrome it worked perfectly.

Hello Sergey We have a unit used for signing documents and contracts, through the "Approve" field When the signature is made by computer, the signature image appears perfectly. When done on a mobile IOS device the image is not displayed (on android devices it works) Capture.PNG Can you let...

Hello Sergey.

I was reviewing the changes coming with version 3.4

Regarding the Reminder for calendar report, I would like to know if it will be possible to enable notifications on mobile devices as well, for example, when adding the calendar via iCal.

https://docs.rukovoditel.net/index.php?p=146

support wrote: ↑11 Feb 2023, 20:46 In this case create nested entity where you can use for attach singe file for document. Then each row will have ID and you can configure access to row.

Default attachments field is simple list of attachments without any extra info.

Thank you!

Hello everybody. I would like to know if it is possible to assign an "ID" to the file attached to the task. Just to exemplify: What I intend to do is, use the approval module to sign a contract or some other document. At the end of the signature flow, the system automatically generates the...

I think that you can use the "Templates to Entities" to do that.

Look : https://docs.rukovoditel.net/index.php?p=53

Hello I tried to create custom sending rule for ticket entity - new comment added, mostly in order to rewrite the adress mail sender from admin user to no-reply email. anyway, the mail is working fine, but, for any new comment added by admin on ticket, the users are receiving : 1. the default notif...

support wrote: ↑02 Feb 2023, 17:00 Create user for me in your demo and give login details in personal message.

Done!

But how to reproduce this issue? Sorry... I forgot to tell you how to reproduce the error I have some rules for sending email. Two are the most critical for us right now. The first, in the "process" entity [62] when inserting a comment in the record, the customer receives this notificatio...

Please update to 3.3.1 where some errors was fixed and check again. If still not working then please do more test. I have to have way how to reproduce issue. I can't fix something which I can't reproduce. Done! Updated to version 3.3.1 and the error persists. In the demo it is already in version 3....