Rukovoditel Support Forum

Dear Sergey, I was thinking about the change history function. This tool is great for system auditing, however, I don't know how feasible it would be to implement a “revert change function”. This function would be useful especially in the case of deleting records. That's because sometimes we need to...

support wrote: ↑12 Jan 2023, 08:46 Remove filed type signature form public form. It's not supported in this way.

Thank you!

Dear Segey

When trying to access a document through the public form, I get the following error message.
Any idea how to solve that ?

Hi there, In tree view the upper level (in this case record 555) control the visualization of the childs (id 556). If the filter applied shows the upper level records, all the childs are visible, no matter the level of depth. “ Filters and access rules apply only to the top-level parent record. Nes...

Filter in tree structure

I have an entity where records are displayed as a tree structure.

When configuring the filters, I cannot apply them to the subtasks.
Is there any way to apply the filter to them?

Check field Created By. It has option to set off notification too. Also check email settings, probably option "Copy Sender?" is enabled. Try to set off it. Dear Sergey Thanks for the feedback. I disabled the notification option in the "created by" field and apparently it worked....

support wrote: ↑07 Jan 2023, 22:20 So which email do you get? Can you provide screenshot?

Dear Sergey.
Better explaining...

When the automated action is executed I receive the system's default email of "new comment" even though this function is disabled.

probably you have email rules setup for entity and it's executed when record updated? Hello Sergey. Thanks for the feedback. I checked all the fields, and the default system notifications are disabled. The email submission rules do not have any configuration for sending notification when these chan...

I needed the same thing. In my situation I have both prospects and clients in the same entity with a selectable field between the two. If the field is changed to "client" then I run an automated action / php that creates the user record and then writes the username and userID back to the ...

Dear Sergey! I created an automated action that periodically, via CRON, updates the amounts receivable from customers who are in default. The action works perfectly. The only issue is, each time the server performs the automated action I get an email for each of the entries that have been updated, w...