Rukovoditel Support Forum

Hello. We have significantly edited and changed the core files for things like date format in calendar picker, signature field edits, and a few other things. Is it possible to have a plugin or extension override the core files? That way, when updating to a new version, we won't have to diff each fil...

That's not what we are trying to do. We don't need to change anything in the parent entity. Within the parent entity we have the client's contact information. Screen Shot 2022-01-12 at 8.29.39 AM.png Then we created a sub entity called BlastSMS. Screen Shot 2022-01-12 at 8.28.12 AM.png Within the su...

We use the ClickSend module to send blast sms to our clients via automate actions. In 2.8-2.9 this worked fine. In 3.0, you can no longer select a field using "Value from Parent Entity" which effectively breaks both email and sms blast messages. (See Screenshots) Screen Shot 2022-01-10 at ...

Any update on this?

Just set the username to the same email address.
That's what we do. Username is same as email.
Works just fine.

We are making a template to export for our clients. We select the ones we need to export, and select "with selected > generate export template" In the body of the template, we have a table with the data. Is there a way to have the sum of the total billable time shown in the footer? If yes,...

Why cant we use fields from the working entity in the header/footer?
If we can edit the body with those fields, it doesn't make sense that we cant also use the same fields in the header.

Is this something that you could do?
Willing to donate for a faster turn-around time.
This would save us lots of trouble.

Yesterday my boss did a complete assessment in the system and clicked save. The data didn't save, and she lost 2-3 hours work. This is becoming a more and more common occurrence as of late, were not sure if it's because we usually have 4-5 people working in the system concurrently, or we just are ha...

Hello. We created a water sales tracker. We would like to use templates to export to create a receipt for the client. Is it possible to add a button into the record listing as shown in the screenshot? Templates to export doesnt have that option. I tried to use Special Button Process and Automated Ac...