Search found 75 matches

by tonnick
02 Feb 2023, 12:28
Forum: Discussion
Topic: how to add an appointment in personnal calendar from task ?
Replies: 7
Views: 226

Re: how to add an appointment in personnal calendar from task ?

yes but this is calendar report. this would be easier if we would have an option to create an event related to a task on personal calendar.
that way we could display everything on personal calendar with notifications.
but I understand this is not possible.
thx.
by tonnick
02 Feb 2023, 11:06
Forum: Discussion
Topic: how to add an appointment in personnal calendar from task ?
Replies: 7
Views: 226

Re: how to add an appointment in personnal calendar from task ?

thx I understand that. but :

is there any way to create an event from a task ?

of do I have to create separatly task and event ? this would be much easier to link a task and an event as reminder.

thx
by tonnick
02 Feb 2023, 10:32
Forum: Discussion
Topic: how to add an appointment in personnal calendar from task ?
Replies: 7
Views: 226

Re: how to add an appointment in personnal calendar from task ?

Yes but from a task, do I have any way to create appointment ? Or do I have to close my task window, go to calendar and create an appointment ? I did not find either in appointment the way to create a filed with a relation with a task ?
by tonnick
01 Feb 2023, 12:15
Forum: Discussion
Topic: how to add an appointment in personnal calendar from task ?
Replies: 7
Views: 226

how to add an appointment in personnal calendar from task ?

Hello
I would like to add from a task a quick remind in my personnal calendar with email notification.
I saw that we can add date field, but is seems that it's not related to personnal calendar
Is there any way to perform that ?
thx !
by tonnick
21 Dec 2022, 22:07
Forum: Discussion
Topic: Input Protected Field is not recognized in automated action
Replies: 12
Views: 433

Re: Input Protected Field is not recognized in automated action

ok nice, will check it new version will be pushed :)
I'll remove the add credential button until then.
by tonnick
17 Dec 2022, 22:02
Forum: Discussion
Topic: Input Protected Field is not recognized in automated action
Replies: 12
Views: 433

Re: Input Protected Field is not recognized in automated action

ok let me try to explain. First of all, when you are using ticketing tool, you have to integrate that the end-user is not as familiar with the tool as you are. this is first basic rule. now, my activity : I'm creating and managing website for customers. ticket entity is used to follow up their reque...
by tonnick
17 Dec 2022, 13:24
Forum: Discussion
Topic: Input Protected Field is not recognized in automated action
Replies: 12
Views: 433

Re: Input Protected Field is not recognized in automated action

ok but that's right that Input Protected Field is not really appropriate for password. the Encrypted input field is better as password should be encrypted in database. So you agree that there is no way to use this field in automate action ? is it some feature which could be added in a future version...
by tonnick
16 Dec 2022, 17:26
Forum: Discussion
Topic: Input Protected Field is not recognized in automated action
Replies: 12
Views: 433

Re: Input Protected Field is not recognized in automated action

and by the way, I tested field "Encrypted input field" (which is more appropriate for password field) and issue is same. this field cannot be used in automate action.
by tonnick
16 Dec 2022, 17:13
Forum: Discussion
Topic: how to display user ip in ticket
Replies: 3
Views: 197

Re: how to display user ip in ticket

ok I did not know the php field. As I just need the IP, the php should be enough, but it's not working. is there any aditional step ? thx !
by tonnick
16 Dec 2022, 15:51
Forum: Discussion
Topic: Input Protected Field is not recognized in automated action
Replies: 12
Views: 433

Re: Input Protected Field is not recognized in automated action

because I need it ;) when you work on customer support, you need customer login / password to access to heir website, hosting etc