Rukovoditel Support Forum

Hello
I added a tab with aditional fields only for admin and managers on ticket form.
all fields are hidden for customers
but I still have the tab, even if there is nothing to display for customers.
I do not see any permission / user control on form tabs. did I miss somthing here as well ?
thx !

"created by", "Date updated", "created by" are system fields. there is no option to manage access by role. I cannot find the way to show it on table for admin, but hiding it for customers (no need for them to see it) another option would be to disable the table view for...

Hello
I'd like to create a table view for my customer, but without system columns like date added, created by etc. how can we do that ?
thx !

Ok and is there any chance to consider it as feature improvement for a next release ?

I added a new field and configurated it.
quick additional question, is there any way to populate work hours automatically from timer in automation ?
idea would be add a "resolved" button which would feed work hours from timer automatically.
thx.

I finally found it. this is named formula mysql.

final purpose is to add in project table a column with montly work time using functions.

Hello
I can see the work hours field in tasks, but I cannot see it on tickets ? how can we add it please ?
or can we use directly the timer instead of work hours ?
thx.

as per your video on 2:00 :
Application structure >> projects >> fields configuration >> Add new field (I suppose you previously added new field) >> type
maybe the translation in french is different or version is newer.
I add screenshot in attachment.

Hello ! I'm trying to follow you guidelines here : https://docs.rukovoditel.net/index.php?p=48 I can add calculation function, but in project fields, when I try to add a new field with type "Formula", I cannot find this fielde type. I only have "mysl formula" or "js formula&...