Rukovoditel Support Forum

I added and configurated related task to ticket which is great. When I'm on ticket, I click on link button which open a modal with a drop down of tasks. But all tasks are displayed, even the closed ones. I added a filter, but this does not worlk. All task are still displayed in drop down. how can we...

ok but I'd need to differenciate the way of project tickets are managed. let me explain a bit more I create a project by customer. then, if, for same customer, I have various users, I need them to see all tickets related to their project. Project A = company A - user A create a ticket and has to bo ...

ok thx !

ok this is really cool ! I'll play with it right now thx.

ok thx I'll think about it for next month thx.

ok thx a lot, I'll try to achieve something like that. Regarding the possibility to link a ticket to a task, is there any way to do that ?
this would be really nice to link a customer ticket with an internal task. thx !

Hello how can I make visible the tickets from all clients assigned to a project ? I presume I missed a configuration somewhere, but I cannot find where. project A |_client A |_client B |_client C >> clients A B C will see all tickets on project A Project B |_ client A |_ client C |_ client D >> Clie...

Hello
how can we add a private note only for support team to ticket ? or maybe link an internal task to a ticket if we cannot add a private note ?

thx !

ok as far as I understand, this is only part of paiid extension, right ?

I do not see any "extra" when I edit project >> ticket. Did I miss something here ? thx.