1) The first rule, attach a screenshot of the error to your post, and write description how to reproduce it.
2) If the error on the page clearly is not visible, then turn app on developer mode and attach to your post the log file.
To enable developer mode, open the file config/server.php and set DEV_MODE to true
Then repeat the procedure in which the error occurs and attach a log file located in the folder "log" to your post.
Code: Select all
define ('DEV_MODE', true);
3) If your server has its own log file (typically error_log file), just attach it.