Export Issue

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rmcdonald
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Export Issue

Post by rmcdonald »

Hi Sergey,

We are getting an export issue again trying to export records from an entity with about 20000 records , sometimes we can select them all but after that it will log us out and return to the login screen leaving us unable to export , is this a time out issue ?

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support
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Re: Export Issue

Post by support »

yes, try to export in csv or txt

rmcdonald
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Re: Export Issue

Post by rmcdonald »

Hi we have , CSV did work but now the same issue is happening?

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Re: Export Issue

Post by support »


rmcdonald
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Re: Export Issue

Post by rmcdonald »

Thanks that fixed the CSZ export but xls still crashes after a while

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Re: Export Issue

Post by support »

csv and txt export is direct output and it needs less server resources. To export in xls we have to convert data to xls file and it needs more server resources.

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