⚠️ HOW TO REPORT A BUG

Any critical bugs will be fixed within 24-48 hours.
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support
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Joined: 19 Oct 2014, 18:22
Name: Sergey Kharchishin
Location: Russia, Evpatoriya

⚠️ HOW TO REPORT A BUG

Post by support »

In order to save time, follow the following rules:

1️⃣ Attach a screenshot with the error and describe how to repeat this problem.

2️⃣ If the error on the page is not clearly visible, or the page is empty with the text HTTP ERROR 500, find the PHP error log on your server and attach it. Usually this is the error_log file in the root folder, but other options are possible. Ask your hosting support where the PHP error log file is located.

3️⃣ Probably a javascript error. Open the browser console (F12), repeat the action that caused the error and attach a screenshot of the JavaScript console.

PERSONAL DEMO
If there is no error, but the behavior of the program is not correct, repeat the situation in the personal demo and attach a link to the demo in your message.
You can create a personal demo version in your account: https://www.rukovoditel.net/account_dem ... quest=demo

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